Posnano (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from posnano.com (the “Site”). By using the Site, you consent to the practices described in this Privacy Policy.
Personal Information We Collect
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
Device Information:
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you visit, products you view, the websites or search terms that referred you to our Site, and how you interact with our Site.
We use the following technologies to collect Device Information:
- Cookies: Data files placed on your device that often include a unique identifier. For more information or to disable cookies, visit allaboutcookies.org.
- Log files: Records of actions on the Site, including IP address, browser type, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels: Electronic files used to track your activity on the Site.
Order Information:
When you make or attempt a purchase, we collect information including your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. Payment information is collected securely via SSL encryption.
Purposes of Collecting Personal Information
We collect personal information to:
- Provide shopping services and fulfill your orders (process payments, arrange shipping, provide invoices/confirmations).
- Communicate with you regarding orders, updates, or inquiries.
- Screen orders for fraud or risk.
- Improve and optimize the Site, including analytics, marketing, and advertising (with your consent where required).
We do not sell your personal information or use it for marketing without your consent.
Do Not Track
Our Site does not alter its data collection or usage practices in response to Do Not Track signals from browsers.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections, updates, or deletion of your personal information.
- Opt out of marketing communications.
To exercise these rights, contact us at [email protected]. We will respond within 30 days and confirm once your request has been completed.
California Residents (CCPA): You may request information about the categories of personal information collected, the purposes for which it is used, and your right to opt-out of the sale of personal information (though we do not sell your data).
Data Retention
- Order Information: Retained for as long as necessary to fulfill orders and maintain records unless deletion is requested.
- Device Information and cookies: Retained for analytics, marketing, or legal compliance, generally for up to 24 months unless otherwise required by law.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or business operations. The latest version is always available on this page.
Contact Us
For questions, concerns, or complaints regarding this Privacy Policy, contact us at:
Email: [email protected]
Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted, and sensitive data is processed securely.
International Users
For California residents, CCPA rights apply. By using the Site, you consent to the transfer and processing of your personal information according to this Privacy Policy.
Third-Party Services
We may share information with service providers for order fulfillment, analytics, marketing, and fraud prevention. These providers are contractually obligated to protect your information and use it solely for the purposes specified.
Marketing Communications
We may send marketing or promotional communications to customers who have purchased from us or voluntarily provided their contact information through the Site. These communications may include product updates, special offers, and other information we believe may be relevant to you.
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in any email or by contacting us at [email protected]. Once we receive your request, we will promptly remove you from our marketing lists.
We will continue to send transactional or service-related communications (such as order confirmations, shipping updates, or customer service messages), as these are necessary for completing your transactions and cannot be opted out of.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze site performance. You may opt out or manage cookies through your browser settings. Third-party analytics providers may also use cookies on our Site.
Legal Compliance
We may disclose personal information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Posnano, our users, or others.
